READYPRONOW TERMS OF SERVICE

READYPRONOW TERMS OF SERVICE

Effective Date: April 1, 2026

Last Updated: May 9, 2026

1. PLATFORM ROLE AND LIMITATION

1.1 Marketplace Only

ReadyProNow operates solely as a technology marketplace connecting Clients with independent Contractors.

1.2 No Service Provision or Control

ReadyProNow does not perform, supervise, manage, or control any services. All services are provided exclusively by Contractors.

1.3 No Guarantee or Verification Warranty

While ReadyProNow may collect or review certain documentation (e.g., licenses, insurance), we do not guarantee:

• Contractor qualifications

• Licensing validity

• Insurance coverage

• Quality, safety, or outcomes of work

While ReadyProNow may collect or review certain documentation, users remain responsible for independently verifying Contractor qualifications, licensing, insurance, and suitability for the requested services.

Users accept full responsibility for evaluating Contractors.

1.4 No Employment Relationship

No employment, partnership, joint venture, or agency relationship is created between ReadyProNow and any Contractor.

2. USER ACCOUNTS

Users must:

• Provide accurate and current information

• Maintain account security

• Accept responsibility for all activity

ReadyProNow may suspend or terminate accounts at its sole discretion.

3. CLIENT TERMS

3.1 Booking

Bookings are requests, not guarantees of service.
3.2 Pricing

Service call pricing is shown upfront and agreed upon at booking.

3.3 Site Conditions

Clients must provide:

• Safe working conditions

• Proper access

• Accurate job details

3.4 Additional Work

All additional work must be:

• Clearly described

• Pre-approved

• Priced in advance

3.5 Definition of Service Call

“Service Call” means the initial scheduled visit booked through the Platform for diagnosis, assessment, consultation, estimate preparation, or completion of minor services, whether or not additional work is ultimately approved.

4. CONTRACTOR TERMS

4.1 Eligibility Requirements

Contractors must maintain at all times:

• Valid licenses (where required)

• Minimum $2,000,000 liability insurance

• Compliance with all laws (including WSIB where applicable)

Proof must be provided upon request.

4.2 Service Obligations

Contractors agree to:

• Respond promptly to job notifications

• Maintain reasonable response times

• Honor accepted bookings

• Deliver professional service

Failure may impact account standing.

4.3 Availability & Responsiveness

Contractors must:

• Monitor Platform communications when active

• Respond within a commercially reasonable timeframe
Repeated missed responses or bookings may result in:

• Reduced visibility

• Suspension

• Termination

4.4 Additional Work Reporting

Contractors must report all additional work originating from Platform leads.

Failure to report constitutes:

• Fee avoidance

• Material breach of agreement

4.5 Non-Circumvention

Contractors may not:

• Accept off-platform work from Platform-generated clients

• Redirect Clients to avoid fees

This restriction applies:

• During use of Platform

• For 1 month after initial connection

After the 1-month restriction period, Platform-origin relationships must not be intentionally structured to avoid applicable Platform fees.

4.6 Independent Contractor Status

Contractors are fully responsible for:

• Work performed

• Pricing

• Taxes

• Compliance

5. PAYMENTS AND FEES

5.1 Initial Service Call Payments

The initial service call fee is paid by the Client through the ReadyProNow platform at the time of booking or confirmation.

ReadyProNow collects this payment on behalf of the Contractor and facilitates payout to the Contractor after the scheduled service visit, subject to these Terms.

5.2 Additional Work Payments

Any approved work beyond the initial service call (“Additional Work”) is contracted directly between the Client and Contractor unless otherwise stated.
Payment for Additional Work is made directly from the Client to the Contractor.

ReadyProNow is not responsible for collecting, processing, or enforcing payment for Additional Work unless expressly agreed.

5.3 Contractor Platform Fees

Contractor agrees to pay all applicable subscription or platform fees, including: • $15 + applicable tax per contact unlock

• 5% of the total value of Additional Work

• Monthly or yearly membership fees

Fees are non-refundable unless otherwise stated.

5.4 Payment Authorization

Contractors authorize ReadyProNow to automatically charge any stored payment method for:

• Contact unlock fees

• Additional work fees

• Monthly or yearly membership fees

• Outstanding balances

5.5 Late Payments

Unpaid balances are subject to 2% monthly interest (24% annually) until paid in full. ReadyProNow may suspend Contractor access until balances are resolved.

5.6 Collections & Enforcement

ReadyProNow may:

• Send accounts to collections

• Pursue legal action

Contractor agrees to a personal guarantee of payment obligations.

5.7 Audit Rights

ReadyProNow reserves the right to:

• Request records

• Audit transactions related to Platform-generated work

Failure to comply may result in termination.
6. CANCELLATIONS & NO-SHOWS

• 24-hour cancellation window

• Late cancellations may be charged in full

• No access = full charge

7. REFUNDS & DISPUTES

• Service fees are non-refundable once the Contractor arrives prepared and reasonably capable of performing the agreed service.

• Complaints must be submitted within 48 hours

• ReadyProNow may mediate but is not obligated

8. CHARGEBACKS

Improper chargebacks may result in:

• Account termination

• Collections

• Legal action

9. PROHIBITED CONDUCT

Users may not:

• Provide false information

• Commit fraud

• Harass or threaten others

• Use Platform unlawfully

10. DISCLAIMER OF WARRANTIES

Platform provided “as is” with no guarantees regarding:

• Service quality

• Contractor performance

• Platform uptime

11. LIMITATION OF LIABILITY

ReadyProNow is not liable for:

• Contractor services

• Property damage or injury

• Indirect or consequential losses

Maximum liability = fees paid in last 3 months.

12. INDEMNIFICATION

Users agree to indemnify ReadyProNow against claims arising from: • Platform use

• Services performed

• Breach of Terms
13. TERMINATION

ReadyProNow may suspend or terminate accounts:

• For violations

• For risk or legal exposure

• At its discretion

14. POLICIES INCORPORATION

All Platform policies (including cancellation, refunds, and service standards) are incorporated into these Terms by reference and form part of this agreement.

In case of conflict, these Terms prevail.

15. PRIVACY

Use of the Platform is subject to the Privacy Policy.

16. MODIFICATIONS

We may update these Terms at any time. Continued use constitutes acceptance.

17. GOVERNING LAW

Ontario, Canada laws apply.

18. DISPUTE RESOLUTION

Disputes will proceed through:

1. Good faith negotiation

2. Mediation

3. Courts of Ontario

19. LEGAL CONTACT

All legal notices must be sent to:

ReadyProNow Inc.

Email: info@readypronow.com

Mailing Address: 1341 Route 650 Casselman, ON K0A 1M0